RMA STEPS BELOW
Follow the below steps to help us with your RMA’s.
1. COMPLETE THE RMA DIGITAL FORM WITH THE FOLLOWING
2. Please wait for an RMA AUTHORIZATION
3. SHIPPING THE ITEMS BACK TO AUTOPOT.CA (GREENPLANET WHOLESALE)
Following steps must be followed when you are packaging the goods for return:
5. SHIPPING ADDRESS
Please ship the defective units to the address provided by GreenPlanet warranty team prepaid (sender’s cost), once the units have been inspected, we will advise on the next steps involving repair or replacement as applicable by the warranty process. The product will then be returned to you prepaid by GreenPlanet.